Legal notices & General Terms

Publishing Company: 

URL:  grandhotellafayette.fr
Company: Grand Hotel Lafayette 
Legal status:  Société par Actions Simplifiée (SAS) 
Headquarters: 6 rue Buffault 75009 Paris 
Compagny Register: 951989839 
Capital stock: A renseigner   
RCS: 951 989 839 
Intercommunity VAT:  FR81951989839 
APE code: 55.10Z 
Telephone:  +33 1 40 22 04 34
Email: reception@grandhotellafayette.fr

Webmaster/Creation Website: MMCréation

URL: www.mmcreation.com
Company: MMCréation
Legal status: Société à responsabilité limitée (SARL)
Headquarters: 49 rue de Ponthieu – 75008 Paris
SIRET: 339 237 992 00047
Capital stock: 38 112,00€
RCS: 339 237 992 R.C.S. PARIS
Intercommunity VAT: FR 76 339 237 992
APE Code: 6312Z
Telephone: +33 1 45 74 76 00
Email: info@mmcreation.com

Hosting and publication: OVH

URL: www.ovh.com
Company: OVH
Legal status: Société par actions simplifiés (SAS)
Headquarters: 2 rue Kellermann – 59100 Roubaix – France
SIRET: 424 761 419 00045
Capital stock: 10 069 020€
RCS: Lille Métropole 424 761 419
Intracommunity VAT: FR 22 424 761 419
APE Code: 6311Z
Telephone: +33 9 72 10 10 07
Email: cil@ovh.net

Cookies

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Disputes

In the event of a dispute between the professional and the consumer, they shall endeavour to find an amicable solution. If no amicable agreement can be reached, the consumer may refer the matter free of charge to the consumer mediator to which the professional belongs, i.e. the Association of European Mediators (AME CONSO), within a period of one year from the date of the written complaint sent to the professional.

Referral to the Consumer Ombudsman must be made :

- either by completing the form provided for this purpose on the AME CONSO website: www.mediationconso-ame.com ;
- or by post addressed to AME CONSO, 197 Boulevard Saint-Germain - 75007 PARIS. 

 

Telemarketing Opposition:

In accordance with Article L. 223-3 of the Consumer Code, you have the right to oppose telemarketing by registering on the "Liste d'Opposition au Démarchage Téléphonique" (List of Opposition to Telemarketing). When collecting phone data, we inform you of this right, and if collected during a contract, it is explicitly mentioned in the contract. Register for free at www.bloctel.gouv.fr.

Data Privacy:

Under Article 34 of the Data Protection Act, you have the right to access, modify, rectify, and delete your personal information. Contact us at niksokoli@grandhotellafayette.fr to exercise these rights.

Copyright:

All content on this site is protected by French and international copyright and intellectual property laws. Ownership belongs to Grand Hotel Lafayette or authorized third parties. Unauthorized use may result in legal action.

Cancellation Policies:

1. Different rates with specific cancellation terms are available. Please note that, according to Article L. 221-28 of the Consumer Code, the right of withdrawal does not apply to certain contracts, including hospitality services.

   a. Flexible Rate - Cancellation fees 1 day before arrival, 4:00 PM: Free cancellation one day before arrival by 4:00 PM. Late cancellations or no-shows will incur charges for the first night without extras, which are non-refundable.

   b. Semi-Flexible Rate - Cancellation fees 7 days before arrival, 4:00 PM: Free cancellation seven days before arrival by 4:00 PM. Late cancellations or no-shows will incur charges for the first night without extras, which are non-refundable.

   c. Non-Cancelable, Non-Refundable, Non-Modifiable Rate: 100% of the reservation is charged and non-refundable upon booking. No changes are allowed for this reservation.

2. Prepaid reservations cannot be modified or canceled, and the prepayment is non-refundable as specified in the rate's sales conditions.

3. If permitted by the rate's sales conditions, you can cancel or modify your reservation on the website or mobile services or directly with the hotel.

4. In case of a guest-initiated early departure, the full agreed-upon price will be charged, and no refund will be issued for prepaid reservations.

5. Unless expressly stated otherwise, guests must check out by 12:00 PM on the last day of the reservation. Failure to do so will result in an additional night charge.

6. Reservations are non-transferable and may not be assigned to third parties, whether free of charge, for consideration, or commercially. For any concerns, please contact the hotel's director, Mr. Nik Sokoli, at niksokoli@grandhotellafayette.fr.